Provider errors
If Smith says a provider key is missing, open Settings and paste the key from your vendor console. Keys stay on your machine.
Blank chat or stuck spinner
Check network and provider status. Visit the public status page for MOBLUEHQ-wide incidents.
Desktop will not start
Confirm Rust and platform libraries match the Tauri README for your OS version. Re-run npm install after pulling updates.
License and activation
Device limits, offline grace, and reinstall: Activation and licensing.
Beta builds
See Beta and known issues before filing duplicate tickets.
Still stuck
Use the in-product Report button so logs attach to your ticket. See Support and Report bugs.